1. WHO WE ARE

1.1 Corporate Identity
Olympus Jets incorporated and legally established in India. We provide private aviation marketplace and concierge services globally, including:

• On-demand Olympus Jets booking
• Shuttle flights and shared aircraft access
• One-way empty leg opportunities
• Spectre Membership (Lifestyle, Preferred, Golden)
• Travel coordination and concierge support
• International airport, terminal & FBO handling arrangements

1.2 Operational Model
Olympus Jets is a private aviation service facilitator and brokerage platform.
We:

• Work with licensed and DGCA-compliant / globally certified operators
• Coordinate flights and experiences
• Facilitate payments and reservations
• Provide non-aviation concierge and support services

We do not own, maintain, or operate any aircraft.
1.3 Data Controller
For all personal information collected globally, Olympus Jets, a unit of Madras Travels and Tours Private Limited, acts as the Data Controller under:

• India’s Digital Personal Data Protection Act (DPDPA)
• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA/CPRA)
• Applicable global privacy frameworks

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to:

• Website visits (www.olympus-jets.com)
• Charter flight inquiries & bookings
• Shuttle seat reservations
• One-way deals and aircraft access
• Spectre Membership (Lifestyle, Preferred, Golden)
• Customer service & concierge interactions
• Payment processing
• Offline interactions
• Marketing activities
• Partner or operator interactions
• All global aviation operations facilitated by Olympus Jets

This policy does not apply to:

• Licensed third-party aircraft operators (they maintain their own legal obligations)
• Third-party websites you may access via links
• Partner brands with their own privacy practices

3. WHAT PERSONAL INFORMATION WE COLLECT

Olympus Jets collects personal information for safe, efficient, and compliant global aviation operations.
3.1 Information You Provide
Account & Membership Data

• Name, title, gender
• Email address
• Phone number
• Date of birth
• Login details
• Spectre Membership tier (Lifestyle / Preferred / Golden)

Booking & Travel Data

• Passenger details
• Government-issued identification numbers (as permitted by law)
• Passport information (for international routes)
• Visa details (where applicable)
• Special service requests
• Baggage details
• Travel companions

Payment Data

• Billing address
• Transaction metadata
• Partial payment information (processed through secure gateways)

Concierge & Communication

• Chat transcripts
• Support calls
• Emails
• Preferences (catering, ground transport, etc.)

Verification & Compliance

• KYC information (if required)
• Identity verification details
• Security screening requirements

3.2 Information Automatically Collected

Technical & Device Data

• IP address
• Browser type
• Device identifiers
• Operating system details
• Access times

Analytics & Cookies

• Page interactions
• Traffic patterns
• Referral URLs
• Clickstream data

3.3 Information From Third Parties

• Licensed aircraft operators
• Payment processors
• Airport authorities
• FBOs and ground handling agents
• Background screening providers (if legally required)
• Marketing partners

4. HOW WE USE PERSONAL INFORMATION

We use personal information to deliver safe, compliant, and personalized aviation services.
4.1 To Facilitate Private Aviation Services

• Charter booking management
• Passenger manifest preparation
• Airport/FBO processing
• Operator coordination
• Customs & immigration requirements
• International travel compliance

4.2 To Manage Spectre Membership

• Eligibility verification
• Tier-specific access (Lifestyle, Preferred, Golden)
• Shuttle and one-way deal access
• Referral program participation
• Membership renewals
• Priority access, upgrades, and benefits

4.3 Safety, Security & Compliance

• DGCA requirements (India)
• International aviation authorities
• Passenger identity verification
• Recordkeeping requirements
• Safety audits & reporting

4.4 Customer Support

• 24/7 global concierge
• Booking updates
• Availability management
• Problem resolution

4.5 Marketing & Communications

• Service updates
• Promotions
• Membership offerings
• Partner privileges

(Users may opt-out anytime.)
4.6 Legal, Regulatory & Contractual Purposes

• Fraud prevention
• Enforcement of terms
• Dispute resolution
• Legal compliance in operating countries

5. LEGAL BASIS FOR PROCESSING

Where applicable, we process data under:
GDPR (EU/EEA)

• Contractual necessity
• Legitimate interests
• Compliance with legal obligations
• Consent (where applicable)

India DPDPA

• Consent
• Legitimate uses
• Compliance with applicable law

CPA/CPRA

• Service delivery
• Business operations
• Compliance obligations

6. HOW WE SHARE PERSONAL INFORMATION

We may share your data with carefully selected and compliant partners.
6.1 Licensed Aircraft Operators
For manifest, safety, and legal requirements.
6.2 Airport, Security & Handling Authorities
Where required by:

• DGCA
• Immigration & customs
• Local airport authorities
• International aviation regulations

6.3 FBOs & Ground Service Providers
For:

• Passenger lounge access
• Security processing
• Baggage handling
• Ground transfers

6.4 Technology & Payment Processors
Trusted service providers for:

• Website hosting
• Payment gateways
• CRM systems
• Analytics tools

6.5 Legal & Regulatory Bodies
When legally required.

7. INTERNATIONAL DATA TRANSFERS

Since Olympus Jets operates globally, your data may be transferred to:

• Europe
• Middle East
• North America
• Asia-Pacific
• Partner operator regions

Transfers comply with:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• India DPDPA cross-border rules
• International aviation compliance frameworks

8. DATA RETENTION

We retain data only as long as necessary for:

• Membership
• Bookings
• Compliance
• Aviation safety mandates
• Legal recordkeeping (often up to 7 years, depending on jurisdiction)

Data may be anonymized after retention periods.

9. SECURITY MEASURES

We implement:

• Encryption
• Access controls
• Secure storage
• Monitoring systems
• Operator compliance networks
• Periodic audits

No online system is 100% secure, but we take reasonable steps to protect data.

10. COOKIES & TRACKING TECHNOLOGIES

We use:

• Essential cookies
• Performance cookies
• Analytics tools
• Limited advertising technologies

Users may adjust cookie preferences where legally required.

11. YOUR RIGHTS

Depending on jurisdiction, you may have rights to:

• Access your data
• Correct inaccuracies
• Delete data
• Withdraw consent
• Opt out of marketing
• Request portability
• Restrict processing

Requests may be made to: privacy@olympusjets.com

12. CHILDREN’S PRIVACY

We do not knowingly collect data from children under the age of 18, except as required for travel on a booking made by an adult guardian.

13. THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

14. OPERATOR & PARTNER INDEPENDENCE

Olympus Jets:

• Does not own or operate aircraft
• Works exclusively with licensed third-party operators
• Is not responsible for operator privacy policies or operational decisions

15. SELECTIVE AIRPORT HANDLING & TERMINAL RESTRICTIONS

Some airports—particularly in India and certain international destinations—may not have:

• Dedicated private terminals
• Private lounges
• Separate FBO facilities

such cases, passengers may be required to use:

• General terminals
• Commercial security lanes
• Shared airport facilities

Any processing of personal data at these locations will follow local aviation regulations.

16. TAXES & REGULATORY COMPLIANCE

All services, including Spectre Membership, charter bookings, and add-ons, may be subject to:

• GST (India)
• International aviation taxes
• Airport fees
• Handling charges
• Fuel surcharges

Where applicable, personal data may be used to comply with tax & regulatory obligations.

17. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

18. CONTACT

For privacy-related inquiries:
Olympus Jets
Email: info@olympus-jets.com